Category: Logistics

Introduction

When Cargo Gets Rolled: How to Handle Shipping Delays: In the world of ocean freight, encountering unforeseen delays can be a frustrating reality for shippers. One of the most common and disruptive issues is cargo rolling, where your container misses its scheduled vessel. This situation can throw a wrench into your supply chain, leading to delays, increased costs, and potential disruptions for your customers. Businesses involved in international trade must understand what cargo rolling is, why it happens, and how to manage it.

What Does “Cargo Rolled” Mean?

When carriers roll ocean freight cargo, they skip loading the container onto its scheduled vessel. The carrier delays your shipment, forcing it to wait for the next available vessel to reach its destination.

Common Reasons for Cargo Rolling

Several factors can contribute to cargo rolling, some of which are beyond your control. These include:

1. Overbooking:
   • Carriers may overbook vessels to maximize capacity, and in some cases, this can lead to insufficient space for all booked containers.
2. Vessel Mechanical Issues:
   • Unexpected mechanical problems with the vessel can cause delays and necessitate cargo to be rolled onto a later sailing.
3. Port Congestion:
   • Congestion at ports can lead to delays in loading and unloading, causing some containers to miss their scheduled vessels.
4. Equipment Shortages:
   • A lack of available containers or chassis can also contribute to cargo rolling.
5. Customs Inspections and Documentation Issues:
   • Problems with paperwork, missed cut-off times, or the need for customs inspections can delay shipments and result in rolling.
6. Transshipment Requirements:
   • Shipments requiring transshipment (transfer to another vessel at a connecting port) are more prone to rolling due to the additional handling involved. Destinations at smaller ports may also face higher risk.
7. Weather Conditions:
   • Adverse weather can delay ships and cause delays in loading/unloading.

Consequences of Cargo Rolling

The consequences of cargo rolling can be significant and include:

• Delays: The most immediate impact is a delay in the arrival of your goods, which can disrupt production schedules and delivery commitments.
• Increased Costs: Roll-over charges, storage fees, and potential penalties from customers can add to your overall shipping expenses.
• Supply Chain Disruptions: Delays can impact your entire supply chain, affecting inventory levels, production planning, and customer satisfaction.
• Reputational Damage: Consistent delays can damage your reputation with customers and partners.

Minimizing the Risk of Cargo Rolling

While you can’t completely eliminate the risk of cargo rolling, there are several steps you can take to reduce the likelihood:

1. Book Early:
   • Making bookings well in advance of the shipment date can increase your chances of securing space on the vessel.
2. Ensure Accurate Documentation:
   • Double-check all paperwork for accuracy and completeness to avoid delays caused by customs or documentation issues.
3. Meet Cut-Off Times:
   • Ensure that your cargo arrives at the port before the cut-off time to avoid missing the vessel.
4. Work with a Reliable Freight Forwarder:
   • An experienced freight forwarder can provide valuable guidance and assistance in navigating the complexities of ocean freight, reducing the risk of delays and rolling.
5. Communicate Proactively:
   • Stay in close communication with your carrier or freight forwarder to monitor the status of your shipment and address any potential issues promptly.
6. Consider Cargo Insurance:
   • Cargo insurance can provide financial protection in the event of delays or other unforeseen circumstances.

What to Do When Your Cargo Gets Rolled

If your cargo does get rolled, here’s what you should do:

1. Determine the Reason:
   • Find out why the cargo was rolled. Was it a carrier issue (overbooking, mechanical problem) or a problem with your paperwork or customs?
2. Contact Your Carrier or Freight Forwarder:
   • Get an updated booking confirmation with the new sailing details.
3. Resolve Any Issues:
   • If the rolling was due to a problem with paperwork or customs, resolve it immediately to avoid further delays.
4. Update Your Supply Chain Partners:
   • Inform your suppliers, customers, and other stakeholders about the delay and the new estimated arrival date.
5. Implement a Contingency Plan:
   • If you have a contingency plan in place, activate it to minimize the impact of the delay on your business.

Conclusion

Cargo rolling is an unfortunate reality in ocean freight, but understanding the causes, consequences, and mitigation strategies can help you navigate these disruptions more effectively. By taking proactive measures and working with experienced partners, you can minimize the risk of rolling and keep your supply chain running smoothly.

FAQs

1. Who is responsible for the extra costs when cargo gets rolled due to a carrier’s mistake?
   • In most cases, when cargo gets rolled due to carrier issues like overbooking or mechanical problems, the carrier is responsible for covering the extra charges involved in rescheduling the shipment.
2. How do I find out if my cargo has been rolled?
   • The carrier will typically inform the booking party (you or your freight forwarder) about the rolling. If you’re working with a freight forwarder, they will receive the information from the carrier and relay it to you.
3. Is there a way to 100% guarantee that my cargo will not get rolled?
   • Unfortunately, there’s no way to completely guarantee that your cargo will not get rolled, as unforeseen circumstances can always arise. However, following the preventative measures outlined above can significantly reduce the likelihood.